Returns & Exchanges
At True Vintage Guitar, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Whether the fit isn't right or you've changed your mind, our team is here to ensure a smooth and transparent exchange process.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the item you wish to return to receive an automated return authorization number.
- 2.Prepare the Package
Carefully place the unworn item back into its original packaging, ensuring all vintage-inspired tags and protective coverings remain intact.
- 3.Ship the Item
Affix the pre-paid shipping label provided in your email and drop the package off at any authorized courier location within 7 days of your request.
- 4.Receive Your Refund
Once our quality control team inspects the garment, your refund or exchange will be processed to your original payment method within 3 to 5 business days.